We want you to love your purchase. If something isn’t right, we’re here to help.
Items may be eligible for return within 30 days of delivery, provided they are unused, unworn, and in their original packaging.
Proof of purchase is required for all return requests.
Personalized, custom, or made-to-order items are non-returnable and non-refundable, unless the item arrives damaged or defective.
This includes products customized with names, photos, messages, or special design selections.
If your order arrives damaged or defective:
Contact us within 48 hours of delivery
Include your order number and clear photos of the issue
We will offer a replacement, full refund, or store credit at no additional cost.
For eligible returns, refunds may be issued as:
Original payment method, or
Store credit (issued as a digital gift card)
Store credit:
Never expires
Can be used on any future purchase
Is issued once the return is approved
The refund method may depend on the product type, condition, and reason for return.
The following items are not eligible for return or refund:
Personalized or custom products (unless damaged or defective)
Digital downloads or gift cards
Clearance or final sale items
Customers are responsible for return shipping costs unless the return is due to our error.
Original shipping fees are non-refundable.
Once your return is received and inspected, approved refunds or store credit are typically issued within 3–5 business days.
Processing times may vary depending on your payment provider.
To request a return or report an issue, contact us at:
📧 Forevergiftstudio@gmail.com Please include:
Order number
Full name
Reason for return
Photos (if damaged or defective)
By placing an order, you agree to this Returns & Refunds Policy.
